Jan 6, 2021
There is a focus in UX Design in making user interactions as “frictionless” as possible: reducing any additional steps or obstacles to take action. Another area of Product Design is building out rewards for a button pushed or a purchase made. All of this, carefully and subtly, build habits. Like so much of technology, these design practices can be viewed as either exploitative or beneficial, with dramatic, unanticipated consequences on both sides of the spectrum.